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TOP 10 MOST POPULAR FAQs

What exactly are Managed Services?

Simply put, P99SOFT Managed Services means we take care of your entire information technology requirement. We believe in building long term relationships with our clients and to do that, we keep them happy by providing quality services. We also believe in transparency with our valued clients and discuss each and every minute detail related to the project.

What kind of response times can I expect?

We work with each client to establish specific expectations. Our measurable service levels specify clear consequences for not living up to agreed-upon expectations.

How Long is a Managed Services Contract For?

Managed IT Services Contracts vary by provider. Some providers offer month-to-month programs, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others offer a middle of the road monthly cost and spread the cost of startup over the term of the agreement.

What does having Managed Services cost?

Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your maintenance costs.

What if we already have an internal department?

No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed services and consulting, product development and maintenance, P99SOFT makes it simple with an affordable and customized flat rate service plan.

How does a flat rate billing save me money?

Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. P99SOFT serves as your “one stop shop” for all your managed IT services needs. And we do it all for one fixed monthly cost – We Don’t Profit from your Pain!

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